Privacy policy

1. general information

The protection of your personal data is important to us WideVape With this privacy policy we would like to inform you about how we collect, process and protect your personal data when you visit our website. widevape.com We comply with the data protection laws of the European Union, in particular the General Data Protection Regulation (GDPR).

2. person responsible for data processing

The controller within the meaning of the data protection laws for the processing of your personal data is

WideVape
e-mail: [email protected]
Website: https://widevape.com
Registered office: Germany

3. collection and processing of data

We collect and process personal data in order to provide our services and process the order. This applies in particular to the following data:

  • Order and contact details: Name, address, e-mail address, telephone number, payment information.
  • Usage data: Information about the use of our website, such as IP address, browser type, pages visited, date and time of access.

The data is either collected directly from you when you use our website or automatically through the use of cookies.

4. purposes of data processing

The personal data we collect is used for the following purposes:

  • Contract fulfilment: To process and deliver your orders, including payment processing.
  • Customer service: To answer your enquiries and provide support.
  • Marketing and advertising: To inform you about new products, special offers or other relevant information if you have consented to receive such information.
  • Operational analysis: To improve our services and website by analysing usage data.

5. legal basis of the processing

Your personal data is processed on the basis of the following legal bases:

  • Contract fulfilment: The processing is necessary to fulfil a contract with you (e.g. to process your order).
  • Consent: If you have consented to receiving marketing information, the processing is based on this consent.
  • Legitimate interest: We may also process your data where it is necessary for our legitimate interests, such as to improve our services or to prevent fraud.

6. disclosure of data to third parties

We only pass on your personal data to third parties if this is necessary for the fulfilment of the contract or if we are legally obliged to do so. This applies in particular to the following third parties:

  • Payment service provider: To process payments, such as credit card companies or banks.
  • Shipping service provider: To carry out the delivery to the address you have specified.
  • IT service provider: To maintain and ensure the functionality of our website.

All third parties to whom we pass on personal data are also obliged to protect this data in accordance with the applicable data protection regulations.

7. storage of data

We only store your personal data for as long as is necessary to fulfil the purpose of the processing or for as long as we are legally obliged to do so, for example to comply with retention obligations under tax and commercial law.

8. your rights as a data subject

You have the right to request information from us at any time about the personal data stored about you. You also have the following rights:

  • Right to rectification: If your data is incorrect or incomplete, you can request that it be corrected.
  • Right to cancellation: You can request the deletion of your personal data, provided that there are no statutory retention obligations.
  • Right to restriction of processing: Under certain conditions, you can request the restriction of the processing of your personal data.
  • Right to object: You can object to the processing of your data under certain circumstances, in particular in the case of direct advertising.
  • Right to data portability: You may request that we transfer your data to you or a third party named by you in a structured, commonly used and machine-readable format.

To exercise these rights, you can contact us at the e-mail address given above.

9. cookies and tracking technologies

Our website uses cookies and other tracking technologies to analyse the use of our website and to improve the user experience. You can manage the use of cookies in your browser settings and deactivate them if necessary. Please note, however, that some functions of the website may not work properly without cookies.

10. security of the data

We take appropriate technical and organisational measures to protect your personal data from loss, misuse and unauthorised access. Despite these security precautions, no data transmission over the Internet can be completely secure, so we cannot guarantee the security of the data transmitted.

11. changes to the privacy policy

We reserve the right to change this Privacy Policy at any time. Changes will be posted on this page, and the changes will become effective upon posting. Please check this Privacy Policy regularly to stay informed of the latest changes.

12. contact

If you have any questions about this privacy policy or the processing of your personal data, you can contact us at the following e-mail address:

e-mail: [email protected]