FAQs

FAQ for Wide Vape - Premium disposable e-cigarettes from Germany

1. what is wide vape?
Wide Vape is a leading supplier of premium disposable e-cigarettes sold exclusively in Europe, offering a wide range of high quality brands such as Bang Box, RandM, Waspe, Elf Box, Al Fakher, VOPK and Vozol, mainly available wholesale or for bulk orders.

2. which brands do you sell on your website?
On Wide Vape you will find a variety of popular brands, including:

  • Bang Box
  • RandM
  • Elf Box
  • Al Fakher
  • VOPK
  • Waspe
  • Vozol

These brands offer high-quality disposable e-cigarettes with different flavours that are ideal for the wholesale market.

3. how does the ordering process work?
You can place orders from 10 pieces (1 box) on our website. Orders are shipped either from our warehouse in Europe (delivery time 3-7 days) or from our warehouse in China (delivery time 12-15 days). We offer fast and reliable delivery directly to you.

4. which payment methods do you accept?
We offer a variety of payment methods to make the purchase as easy as possible for you:

  • Credit card (Visa, MasterCard, etc.)
  • Bank transfer (electronic bank transfer)
  • Cryptocurrencies (Bitcoin, Ethereum and more)
  • iDEAL (popular in the Netherlands)
  • Bancontact (popular in Belgium)
  • SEPA bank transfer (for European payments)

5. are there discounts for bulk orders?
Yes, at Wide Vape we offer particularly attractive prices for bulk orders. The more disposable e-cigarettes you order, the cheaper the price per unit becomes. For detailed information on discounts and special offers, please feel free to contact us by e-mail.

6. how long does the delivery take?
Delivery times depend on the shipping method:

  • European camp: 3-7 days
  • China warehouse: 12-15 days

All orders are packed and dispatched quickly and securely to ensure that your products arrive in perfect condition.

7. how can I contact you if I have any questions?
You can contact us at any time by e-mail at [email protected] Our customer service team will be happy to answer any questions you may have and assist you with your purchase.

8 Where do your products come from?
Our products come either from our warehouse in Europe or directly from China. We guarantee the quality of our products and compliance with all European standards for e-cigarettes.

9. can I also order from you as an individual?
Our website is mainly designed for bulk orders and the bulk sector. Individual orders are usually possible, but we recommend ordering larger quantities to benefit from the more favourable prices.

10. what guarantee do you offer on your products?
We offer a quality guarantee on all products sold through our website. If there is a problem with the products you receive, please contact our customer service team to find a solution. Further details on the guarantee can be found in our terms and conditions.