General Terms and Conditions

These General Terms and Conditions (GTC) apply to all orders placed via the website widevape.com (hereinafter referred to as "WideVape" or "we"). By using our website and concluding a purchase contract, you accept the following terms and conditions.

1. general information

WideVape is a leading supplier of premium disposable e-cigarettes sold in Europe and worldwide. Our range includes products from brands such as Bang Box, RandM, Waspe, AL Fakher, VOPK, Vozol and many more. We mainly serve wholesale customers and bulk buyers in Europe.

2nd contract partner

The contract is concluded with: WideVape
Email: [email protected]
Website: https://widevape.com
Registered office: Germany

3. product offer and conclusion of contract

The presentation of the products on our website does not constitute a legally binding offer, but an invitation to submit an offer. By sending an order, you submit a binding offer, which is accepted by us by means of an order confirmation or delivery.

4. prices and shipping costs

All prices quoted are in euros (€) and include VAT. Shipping costs are clearly displayed during the order process and vary depending on the delivery location and order quantity.

  • Shipping from Europe: Delivery within the EU usually takes 3-7 working days.
  • Shipping from China: Delivery usually takes 12-15 working days.

5. payment methods

We offer various payment methods, including

  • Credit card (Visa, MasterCard)
  • Bank transfer (electronic transfer)
  • Cryptocurrencies
  • iDEAL (for customers from the Netherlands)
  • Bancontact (for customers from Belgium)
  • SEPA credit transfer (for European customers)

6. order quantity and delivery

Our products are mainly sold in bulk, with a minimum order quantity of 10 pieces (1 box). All orders are shipped from our European warehouses or from our Chinese warehouse as required.

7 Delivery and delivery time

The delivery time depends on the storage location:

  • From Europe: 3-7 working days for EU countries
  • From China: 12-15 working days for all other countries

Delivery will only be made to the customer's specified address if the customer has settled all payments due (including shipping costs).

8. right of return and cancellation

The following return and cancellation conditions apply to all orders:

  • Right of cancellationYou have the right to cancel your order within 14 days of receipt of the goods without giving any reason.
  • Exception to the returnProducts that have been opened or used are excluded from the right of cancellation as they are hygiene articles.
  • Return costsThe return costs are to be borne by the buyer, unless the goods are faulty or damaged.

9 Liability and warranty

  • We are liable for damages caused by gross negligence or intentional behaviour.
  • In the event of defects in the products, you are entitled to a warranty in accordance with the statutory provisions.

10. data protection

We take data protection seriously. All personal data that you provide to us as part of an order or when contacting us will be processed in accordance with our data protection policy. Privacy policy processed.

11 Amendments to the General Terms and Conditions

WideVape reserves the right to change these terms and conditions at any time. Changes come into force with the publication on the website. It is the responsibility of the customer to inform himself regularly about the terms and conditions.

12. final provisions

  • The law of the Federal Republic of Germany shall apply.
  • The place of jurisdiction for all disputes in connection with the purchase contract is the registered office of WideVape in Germany, unless otherwise required by law.

13. contact

For questions about orders, returns or other concerns, please contact us at:
Email: [email protected]
Telephone: (if available)