{"id":23770,"date":"2025-02-26T10:21:52","date_gmt":"2025-02-26T09:21:52","guid":{"rendered":"https:\/\/widevape.com\/?page_id=23770"},"modified":"2025-02-26T10:21:52","modified_gmt":"2025-02-26T09:21:52","slug":"return-conditions","status":"publish","type":"page","link":"https:\/\/widevape.com\/en\/rueckgabebedingungen\/","title":{"rendered":"Return conditions"},"content":{"rendered":"<p data-start=\"113\" data-end=\"207\"><strong data-start=\"113\" data-end=\"207\">Thank you for shopping at Wide Vape - Premium disposable e-cigarettes from Germany.<\/strong><\/p>\n<p data-start=\"209\" data-end=\"418\">We want you to be completely satisfied with your purchase, but if for any reason you need to make a return, you can find the detailed return policy here:<\/p>\n<h4 data-start=\"420\" data-end=\"441\">1. return period<\/h4>\n<p data-start=\"442\" data-end=\"732\">We accept returns within <strong data-start=\"482\" data-end=\"527\">14 days after receipt of your order<\/strong>Please note that for reasons of hygiene and safety, we cannot take back any opened or used products.<\/p>\n<h4 data-start=\"734\" data-end=\"761\">2. return conditions<\/h4>\n<p data-start=\"762\" data-end=\"889\">To initiate a return, please contact us by e-mail at <strong data-start=\"835\" data-end=\"856\"><a rel=\"noopener\" data-start=\"837\" data-end=\"854\">info@widevape.com<\/a><\/strong> with the following information:<\/p>\n<ul data-start=\"890\" data-end=\"947\">\n<li data-start=\"890\" data-end=\"905\">Order number<\/li>\n<li data-start=\"906\" data-end=\"926\">Product designation<\/li>\n<li data-start=\"927\" data-end=\"947\">Reason for return<\/li>\n<\/ul>\n<p data-start=\"949\" data-end=\"1093\">The return shipment is at your expense, unless the product is defective or damaged, in which case we will bear the return shipping costs.<\/p>\n<h4 data-start=\"1095\" data-end=\"1117\">3. refund<\/h4>\n<p data-start=\"1118\" data-end=\"1331\">After receiving and checking the return, we will refund the purchase amount within <strong data-start=\"1205\" data-end=\"1220\">7 working days<\/strong> to the original payment method, less any return postage costs (if applicable).<\/p>\n<h4 data-start=\"1333\" data-end=\"1378\">4. damaged or defective products<\/h4>\n<p data-start=\"1379\" data-end=\"1679\">If you have received a damaged or defective product, please contact us immediately so that we can find a solution. We will offer either a replacement or a full refund, in which case we will of course cover the return shipping costs.<\/p>\n<h4 data-start=\"1681\" data-end=\"1717\">5. cancellation of orders<\/h4>\n<p data-start=\"1718\" data-end=\"2042\">As our products are intended for bulk orders and bulk purchases, please check your order before you finalise it. Cancellation of the order is only possible as long as the order has not yet been dispatched. Once the goods have been dispatched, the above return conditions apply.<\/p>\n<h4 data-start=\"2044\" data-end=\"2063\">6. return of goods<\/h4>\n<p data-start=\"2064\" data-end=\"2294\">Please pack returned products securely to avoid damage during transit and we recommend using a trackable shipping service to ensure the return reaches us.<\/p>\n<h4 data-start=\"2296\" data-end=\"2311\">7. contact<\/h4>\n<p data-start=\"2312\" data-end=\"2456\">For any queries or to initiate a return, please contact us at: <strong data-start=\"2399\" data-end=\"2410\">e-mail:<\/strong> <a rel=\"noopener\" data-start=\"2411\" data-end=\"2456\">info@widevape.com<\/a><\/p>\n<p data-start=\"2458\" data-end=\"2536\"><strong data-start=\"2458\" data-end=\"2488\">Address for returns:<\/strong><br data-start=\"2488\" data-end=\"2491\" \/>Wide Vape<br data-start=\"2500\" data-end=\"2503\" \/>Address will follow upon contact<\/p>","protected":false},"excerpt":{"rendered":"<p>Vielen Dank f\u00fcr Ihren Einkauf bei Wide Vape \u2013 Premium Einweg E-Zigaretten aus Deutschland. Wir m\u00f6chten, dass Sie mit Ihrem Einkauf vollkommen zufrieden sind. Sollte es jedoch aus irgendeinem Grund erforderlich sein, eine R\u00fcckgabe zu veranlassen, finden Sie hier die detaillierten R\u00fcckgabebedingungen: 1. R\u00fcckgabefrist Wir akzeptieren R\u00fcckgaben innerhalb von 14 Tagen nach dem Erhalt Ihrer[Erfahren Sie mehr&#8230;]\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-23770","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/widevape.com\/en\/wp-json\/wp\/v2\/pages\/23770","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/widevape.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/widevape.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/widevape.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/widevape.com\/en\/wp-json\/wp\/v2\/comments?post=23770"}],"version-history":[{"count":0,"href":"https:\/\/widevape.com\/en\/wp-json\/wp\/v2\/pages\/23770\/revisions"}],"wp:attachment":[{"href":"https:\/\/widevape.com\/en\/wp-json\/wp\/v2\/media?parent=23770"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}